How can we help?

Sign up and ship your first order

Five-minute walkthrough from new account to your first AWB.

Add a pickup address

Where couriers come to collect. Required before booking any shipment.

Connect your Shopify store

OAuth installer — one click, no API keys to copy.

Edit an imported order before booking

Change invoice value, COD amount, address, items — without touching Shopify.

Auto-allocate the cheapest serviceable courier

Skip the manual comparison — let the platform pick.

Schedule a pickup or generate a manifest

Get the courier to come collect — or print a manifest for daily handoff.

Top up your wallet (Razorpay)

Self-service top-up via UPI / cards / netbanking — credited instantly.

How COD remittance works

When and how cash-on-delivery money lands in your bank.

Handle a failed delivery (NDR)

Choose: reattempt, change address, contact customer, or RTO.

Create a reverse pickup (RVP)

Customer wants to return a delivered order — book a pickup from their address back to you.

Brand your customer tracking page

Logo, brand colour, banner, social links, recommended products.

Bulk download labels or invoices

Paste a list of AWBs and get a zip in one click.

Download a full MIS export

Industry-standard 94-column CSV of all shipments in a date range.

Enable two-factor authentication

TOTP via Google Authenticator / Authy / 1Password.

Review and revoke active sessions

See where you're signed in and sign other devices out remotely.